Business Analyst - ServiceNow
Company: VirtualVocations
Location: Lakewood
Posted on: February 13, 2025
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Job Description:
A company is looking for a Business Analyst 1 - ServiceNow.
Key Responsibilities
Process incoming tickets to build and align Common Service Data
Model (CSDM) structures
Ensure timely task completion by adhering to SLAs and managing
workload proactively
Collaborate with support staff and managers to define and refine
CSDM structures
Required Qualifications and Education
Hands-on experience with ServiceNow
Familiarity with Common Services Data Model and IT Service
Management practices
Experience in technical writing and creating training materials
Bachelor's degree in Computer Science or a related field
Self-driven and detail-oriented with the ability to manage workload
independently
Keywords: VirtualVocations, Lakewood , Business Analyst - ServiceNow, Professions , Lakewood, Colorado
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