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Customer Support Representative

Company: VirtualVocations
Location: Colorado Springs
Posted on: November 15, 2024

Job Description:

A company is looking for a Customer Support representative to provide excellent customer service and support.



Key Responsibilities

Interact with clients through various communication channels
Troubleshoot technical issues and manage service requests
Document activities in the ticketing system and escalate complex issues as needed


Required Qualifications

Associate degree or 2 years of experience in customer support or client relations
Ability to work a flexible schedule, including evenings and weekends
Experience with ticketing systems and technical troubleshooting
Willingness to learn new technologies and skills
Ability to work independently and as part of a team

Keywords: VirtualVocations, Lakewood , Customer Support Representative, Other , Colorado Springs, Colorado

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