Network Support IV
Company: Disability Solutions
Location: Broomfield
Posted on: October 9, 2024
Job Description:
Job Description US CITIZENSHIP REQUIRED#LI-LO1The Enterprise
Assurance Strategic Capabilities Unit delivers critical assurance
disciplines that protect and enable people, data and missions. We
provide a comprehensive approach to managing risk across the
enterprise for current and future information environments where
the business and missions execute. We apply the use of innovative
tools and robust processes to ensure mission and business success.
What You'll Do:
- Respond to customer requests for assistance with computer
software/hardware.
- Provide troubleshooting for software, installation of
software.
- Troubleshoot networking issues - LAN and Wireless.
- Troubleshoot network and voice-related issues, repair personal
computer and peripheral equipment problems to the board, device or
component levels as appropriate.
- Receive equipment and conduct inventory.
- Maintain a regular and predictable work schedule.
- Maintain a regular and predictable work schedule.
- Establish and maintain effective working relationships within
the department, the Strategic Business Units, Strategic
Capabilities Units and the Company. Interact appropriately with
others in order to maintain a positive and productive work
environment.
- Perform other duties as necessary.On-Site Work Environment:
This position requires regular in-person engagement by working
on-site five days each normally scheduled week in the primary work
location. Travel and local commute between company campuses and
other possible non-company locations may be required.Working
Conditions:
- Work is performed in an office environment, laboratory,
cleanroom, or production floor.
- Travel to various (assigned) Ball campuses to perform field
work in customer facing role.Hourly Rate: $28.13 - $37.98Required
Education, Experience, & Skills
- High School diploma or equivalent plus 3 years or more related
experience or a related 2-year technical degree and 1 year or more
related experience.
- Each higher-level related degree, i.e., Bachelor's or Master's,
may substitute for two years of related experience. Degree must be
from a university, college, or school which is accredited by an
agency recognized by the US Secretary of Education, US Department
of Education.
- Good customer service and communication skills.
- Intermediate knowledge of PC software and networking: classes
and/or experience.
- Intermediate understanding of Desktop/Laptop PC Hardware and
components.
- Intermediate to Advanced understanding of Windows 7 and 10
desktop operating systems.
- Advanced understanding of Windows Office 365 Pro Plus
suite.
- Ability to support Apple iPhones.
- Experience with Service Now or other trouble ticketing
tools.
- Ability to prioritize, organize and coordinate simultaneous
tasks/projects.
- Ability to perform job functions with little direct
supervision.A security clearance or access with Polygraph is not
required to be eligible for this position. However, the applicant
must be willing and eligible for submission, depending on program
requirements, after an offer is accepted and must be able to
maintain the applicable clearance/access.Pay InformationFull-Time
Salary Range: $62810.000 - $100540.000Please note: This range is
based on our market pay structures. However, individual salaries
are determined by a variety of factors including, but not limited
to: business considerations, local market conditions, and internal
equity, as well as candidate qualifications, such as skills,
education, and experience. Employee Benefits: At BAE Systems, we
support our employees in all aspects of their life, including their
health and financial well-being. Regular employees scheduled to
work 20+ hours per week are offered: health, dental, and vision
insurance; health savings accounts; a 401(k) savings plan;
disability coverage; and life and accident insurance. We also have
an employee assistance program, a legal plan, and other perks
including discounts on things like home, auto, and pet insurance.
Our leave programs include paid time off, paid holidays, as well as
other types of leave, including paid parental, military,
bereavement, and any applicable federal and state sick leave.
Employees may participate in the company recognition program to
receive monetary or non-monetary recognition awards. Other
incentives may be available based on position level and/or job
specifics.About BAE Systems Space & Mission Systems BAE Systems,
Inc. is the U.S. subsidiary of BAE Systems plc, an international
defense, aerospace and security company which delivers a full range
of products and services for air, land and naval forces, as well as
advanced electronics, security, information technology solutions
and customer support services. Improving the future and protecting
lives is an ambitious mission, but it's what we do at BAE Systems.
Working here means using your passion and ingenuity where it counts
- defending national security with breakthrough technology,
superior products, and intelligence solutions. As you develop the
latest technology and defend national security, you will
continually hone your skills on a team-making a big impact on a
global scale. At BAE Systems, you'll find a rewarding career that
truly makes a difference.Headquartered in Boulder, Colorado, Space
& Mission Systems is a leading provider of national defense and
civil space applications, advanced remote sensing, scientific and
tactical systems for the U.S. Intelligence, Department of Defense
and scientific communities. We continually pioneer ways to innovate
spacecraft, mission payloads, optical systems, and other defense
and civil capabilities. Powered by endlessly curious people with an
unwavering mission focus, we continually discover ways to enable
our customers to perform beyond expectation and protect what
matters most.
Keywords: Disability Solutions, Lakewood , Network Support IV, Other , Broomfield, Colorado
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